FAQs

Can I import the ASC files I created with the previous version of the Session Template software?
Yes! The editable .ASC files that you have created with the Session Template software can be imported directly to the 'My Files' area of your ASC ...
Tue, 9 Apr, 2019 at 6:24 PM
Can I import the image files I created with the previous version of the Session Template software?
Yes! Any image files (PNGs and JPGs) that you have created with the Session Template software previously can be imported directly to the 'Images' ...
Tue, 9 Apr, 2019 at 6:24 PM
Does ASC Cloud work on all devices and platforms?
ASC Cloud works on a Mac, Windows PC , iPads, Tablet PCs and Smartphones, both iOS and Android. Please make sure that your operating system and current ...
Tue, 9 Apr, 2019 at 6:24 PM
Minimum System Requirements
ASC Cloud works seamlessly across virtually all platforms and devices, simply ensure that you have the most recent version, or the immediately preceding ver...
Tue, 9 Apr, 2019 at 6:25 PM
How do I reset my password?
If you've forgotten your account password then you can easily reset it via the 'Forgotten Password' link on the login page as shown below. ...
Tue, 9 Apr, 2019 at 6:25 PM
How do I embed and play video within my Interactive Lesson/Session Plan & Coaching Forms?
Your Interactive Lesson/Session Plan(s) enable you to embed and play video within them on any device. To learn how to do this please follow steps below or w...
Sat, 13 Apr, 2019 at 2:20 PM
Why are my activity images missing when I print my session plan or download it as a PDF?
In order to print images directly on the web using your web browser, you must make sure that your browser's print settings are configured to enable/pri...
Sun, 28 Apr, 2019 at 12:58 PM
How do I manage my account payment method?
To update your current payment information or cancel your account completely, please follow the steps below. 1. For club/corporate/educational licence h...
Sun, 28 Apr, 2019 at 12:57 PM
Does ASC Cloud have an API?
In short, yes! ASC Cloud has an API (Automated Platform Interface) that enables our development team to connect the ASC Cloud platform seamlessly with t...
Sat, 14 Sep, 2019 at 2:06 PM