FAQs
We are always trying to improve the ASC Cloud user experience so often release minor updates to existing features as well as big releases like the forthcomi...
Tue, 9 Mar, 2021 at 3:18 PM
If you log in to your ASC Cloud account using a bookmark but are getting an error message, you'll need to delete the bookmark and create a new one using...
Tue, 4 May, 2021 at 6:41 PM
We'd be sorry to see you leave us, but in the event that you do and wish to cancel your ASC Cloud licence, please follow the steps below: a) Go to y...
Wed, 23 Feb, 2022 at 3:28 PM
ASC Cloud makes searching and locating activity files within your account and across your folders is easy using ASC Cloud. You have the option of usin...
Fri, 16 Jul, 2021 at 11:03 AM
To ensure that new videos you have recently uploaded to your video library also appear within the ASC Cloud connected app, please follow the steps below: ...
Thu, 24 Feb, 2022 at 12:57 PM
ASC Cloud 2.0 enables account administrators to add additional teams (before it was just 2) and set the kit colours and ethnicity for each team, along with ...
Wed, 18 Aug, 2021 at 1:40 PM
ASC Cloud uses the latest security measures and protocols to maintain account security for all users. Every now and then the system will check that you ...
Mon, 17 Jan, 2022 at 8:48 AM
Your animation video is generated in HD quality and in realtime, which requires ‘CPU'' processing power to render at the required frame rate. We the...
Thu, 16 Nov, 2023 at 8:54 PM