FAQs

Problems logging in via a Bookmark
If you log in to your ASC Cloud account using a bookmark but are getting an error message, you'll need to delete the bookmark and create a new one usin...
Tue, 4 May, 2021 at 6:41 PM
How do I cancel my ASC Cloud licence account?
To cancel your ASC Cloud licence, please follow the steps below: a) Go to your account settings area via the 'Settings' link in the left-hand ...
Mon, 12 Jul, 2021 at 8:03 PM
Search & Quick Search
ASC Cloud makes searching and locating activity files within your account and across your folders is easy using ASC Cloud. You have the option of usin...
Fri, 16 Jul, 2021 at 11:03 AM
Videos not displaying in my Connected Apps?
To ensure that new videos you have recently uploaded to your video library also appear within the ASC Cloud connected app, go to the app's video librar...
Tue, 27 Jul, 2021 at 5:39 PM
Changing Kit Colours and Adding Teams
ASC Cloud 2.0 enables account administrators to add additional teams (before it was just 2) and set the kit colours and ethnicity for each team, along with ...
Wed, 18 Aug, 2021 at 1:40 PM